If someone contacts you to ask about your products or services, they are in the market to buy! Who answers the phone or picks up the...

Ask about your prospects' pain points/objectives in different ways to get the full answer. I always aim for 3 pain points/objectives and...

I am incredibly proud that one of the first clients to sign up when I launched my new business was GeoBrand Having worked with Andrew and...

Setting myself a ridiculously short deadline for getting a proposal or information back to someone after a fact find meeting. Getting...

Have a process to answer an inbound as soon as possible! Aim to go back within the hour and win more business! According to Vendasta, 55%...

I don't get a lot of spam at the moment. I am sure this will change, but starting a new business (and inbox) means it's quiet. Which is...

A couple of weeks ago I completed my first grading in Wing Chun since starting lessons last year. I didn’t get the grade I was aiming...